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Fountain Tire West Kelowna(#2 1345 Industrial Road, Westbank)is searching for a friendly and knowledgeable Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.
Salary: $60,000/year + incentives (wage depending on experience)
Benefits: Health, Dental, RRSP Matching
What We Offer:
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
- RRSP matching program
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
As a Service Manager, your duties will include:
- Overseeing and managing mechanical and tire services
- Setting quality standards and maintaining the quality of all shop activities
- Ensuring completion of shop maintenance and repair work
- Addressing customer complaints and inquiries in a courteous, professional manner
- Advising technicians of work that must be completed
- Ensuring technicians compliance with company standards regarding quality, safety, and customer service
- Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
- Maintaining the cleanliness of the shop
- In charge of the hole mechanical department and will be overseeing inventory and service bookings
Our ideal candidate has/is:
- 3-5 years’ experience as a Service Manager or Service Advisor providing Service Estimation
- Knowledge of mechanical services
- Effective leadership skills, with a strong focus on operations and business processes
- High level of integrity and accountability
- A customer service focus
- Ability to develop and maintain effective relationships with team members and customers
- Strong communication, and interpersonal skills
- Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
- Flexible, patient, and calm when working with tight schedules
Interested and qualified? Please apply on-line or in-store today.
Fountain Tire Kamloops Commercial (916 Yellowhead Hwy) is searching for a friendly and knowledgeable Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.
Competitive compensation based on experience!
Benefits: Health, Dental, Vision and, RRSP Matching
What We Offer:
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
As a Service Manager, your duties will include:
- Overseeing and managing mechanical and tire services
- Setting quality standards and maintaining the quality of all shop activities
- Ensuring completion of shop maintenance and repair work
- Addressing customer complaints and inquiries in a courteous, professional manner
- Advising technicians of work that must be completed
- Ensuring technicians compliance with company standards regarding quality, safety, and customer service
- Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
- Maintaining the cleanliness of the shop
Our ideal candidate has/is:
- 3-5 years’ experience as a Service Manager or Service Advisor providing Service Estimation
- Knowledge of mechanical services
- Effective leadership skills, with a strong focus on operations and business processes
- High level of integrity and accountability
- A customer service focus
- Ability to develop and maintain effective relationships with team members and customers
- Strong communication, and interpersonal skills
- Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
- Flexible, patient, and calm when working with tight schedules
Interested and qualified? Please apply on-line or in-store today.
Fountain Tire Abbotsford Commercial is searching for a friendly and knowledgeable Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.
Salary: $80,000 + Bonus
Benefits: Health, Dental, RRSP Matching
What We Offer:
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
- RRSP matching program
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
As a Service Manager, your duties will include:
- Overseeing and managing mechanical and tire services
- Setting quality standards and maintaining the quality of all shop activities
- Ensuring completion of shop maintenance and repair work
- Addressing customer complaints and inquiries in a courteous, professional manner
- Advising technicians of work that must be completed
- Ensuring technicians compliance with company standards regarding quality, safety, and customer service
- Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
- Maintaining the cleanliness of the shop
Our ideal candidate has/is:
- 3-5 years’ experience as a Service Manager or Service Advisor providing Service Estimation
- Knowledge of mechanical services
- Effective leadership skills, with a strong focus on operations and business processes
- High level of integrity and accountability
- A customer service focus
- Ability to develop and maintain effective relationships with team members and customers
- Strong communication, and interpersonal skills
- Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
- Flexible, patient, and calm when working with tight schedules
Interested and qualified? Please apply on-line or in-store today.
Accelerate your career as an Assistant Manager with Fountain Tire Winnipeg (3020 Portage Ave)!
As an important member of the store management team, the Assistant Manager will work closely with the Store Manager to ensure store success by providing professional leadership in all aspects of the business.
Duties will include:
- A focus on front counter customer service and sales utilizing your previous automotive parts/service and wheel/tire experience
- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
- Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up
- Recommending tire service, specialty tire service, wheel and mechanical service to customers
- Assisting with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarks
- Assisting with the recruitment and development of a team of Associates dedicated to providing a superior customer experience
- Supervise and motivate associates to ensure maximum productivity
- Ensure all safety policies and procedures are implemented
What do we offer?
At Fountain Tire, you’ll have a great place to work:
- Competitive market salary
- Comprehensive benefit programs for you and your family, including a RRSP program with company matching
- Recognition and incentives for your contribution to the organization
- Policies and programs that support a balanced lifestyle
- The opportunity to become a store Manager/Owner
- Discounts for you and your family on tires, parts and services at all Fountain Tire locations
What does it take to get on track?
- 5+ years of experience in a related field; experience in the automotive industry would be considered an asset
- Strong computer skills with intermediate proficiency in all facets of MS Office
- Ability to set goals and achieve results
- Ability to maintain a valid driver’s license and satisfactory driver's abstract
- Proven ability to provide a superior customer experience.
- Exceptional communication skills with the ability to develop and maintain effective relationships
- Organizational and time management skills in order to prioritize competing demands
Interested and qualified? Apply on-line or in-store today!